Help Center

Frequently asked questions

Everything buyers, founders and engineering leaders ask us about working with T7 — services, engagement, timelines, stack, support and security.

Services

What AI services does T7 Solution offer?

LLM integration, AI chatbots, voice agents, OCR and document AI, predictive analytics, computer vision, intelligent automation and agentic AI systems — delivered end-to-end from architecture to production.

Services

Do you build custom software beyond AI?

Yes. We build full-stack enterprise SaaS, ERPs, POS systems, healthtech platforms and internal tools. AI is a capability we layer into whatever we ship.

Services

Do you offer discovery workshops?

Yes. Most engagements start with a paid 1–2 week discovery to align on scope, success metrics, architecture and a delivery plan you can take to any vendor.

Services

Can you take over an existing codebase?

Yes. We regularly inherit React, Node, Python and Postgres codebases — starting with an audit, then stabilising CI, tests and observability before shipping new features.

Services

Do you provide ongoing managed services?

Yes. After launch we offer retained pods that own uptime, evaluation, model updates and iteration on the same SLAs your product needs.

Engagement

How are engagements structured?

Three common shapes: fixed-scope discovery (1–2 weeks), delivery projects (6–16 weeks, milestone-based), and embedded pods (monthly retainer with a dedicated senior team).

Engagement

How do you scope a project?

Every engagement is scoped during a free discovery call based on team size, project duration and technical complexity.

Engagement

Do you sign NDAs before conversations?

Yes, gladly. Send yours to info@t7solution.com or ask us to send ours.

Engagement

Who owns the IP of what you build?

You do. Our contracts assign all custom code, models, prompts and documentation to you on payment. We only reuse generic frameworks and tooling.

Timelines

How fast can we start?

For discovery, typically within 1–2 weeks. For a delivery pod, 3–4 weeks depending on team size.

Timelines

How long does a typical AI project take?

Prototype: 2–4 weeks. Production MVP: 6–12 weeks. Enterprise rollout with change management: 3–6 months. We prefer thin end-to-end slices over long horizons.

Timelines

Do you deliver in agile sprints?

Yes — two-week sprints with weekly demos, a shared backlog and full visibility into the delivery board.

Technology

Which LLMs do you work with?

OpenAI (GPT-4/4o), Anthropic (Claude), Google (Gemini), Meta (Llama) and Mistral. We pick per use case based on latency, cost, evaluation results and data residency needs.

Technology

How do you handle RAG and vector search?

We use pgvector by default for cost-efficient in-Postgres retrieval, and step up to Pinecone, Weaviate or Qdrant when scale, filtering or replication demands it.

Technology

What frontend and backend stack do you use?

React/Next.js on the frontend; Node.js, Python (FastAPI) or edge functions on the backend; Postgres as the primary datastore. We match your stack when you already have one.

Technology

Do you handle on-prem or private-cloud deployments?

Yes. We deploy into AWS, Azure, GCP or customer-owned VPCs, and support self-hosted open-source LLMs for teams with strict data-residency requirements.

Support

What are your support hours?

Business hours are 09:30–18:30 IST, Monday–Friday. Retainer clients get extended coverage and on-call rotations as agreed.

Support

How do we raise issues after launch?

Via a shared Slack/Teams channel or a ticketing tool of your choice. Every retained project has an SLA covering response and resolution times by severity.

Support

Do you provide training and enablement?

Yes. We include admin training, developer onboarding and a runbook covering deployment, evaluation and rollback procedures.

Data & Security

How do you protect our data during development?

Access is role-based and least-privilege. Production data is never copied to laptops; when needed we use anonymised fixtures or work inside your VPC. Full details on the Trust page.

Data & Security

Do you sign DPAs?

Yes. We can execute your DPA or provide a standard T7 DPA aligned to GDPR/DPDP principles. Contact info@t7solution.com.

Data & Security

Where is data stored?

By default in the region you specify (India, EU, US). We support customer-owned buckets and databases when you want to retain full custody.

Data & Security

Do LLM providers train on our data?

No. We use enterprise API tiers with training disabled, or self-hosted open models when the risk profile requires it.

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