Cloud & DevOps

Observability that pages the right person

T7 Solution builds monitoring and observability on Datadog, Grafana, Prometheus, Loki, Tempo and OpenTelemetry — metrics, logs, traces and alerts wired to on-call.

Overview

Most 'monitoring' is graphs nobody looks at and alerts everyone mutes. Real observability answers 'is it broken', 'why is it broken' and 'who should fix it' in under a minute.

We instrument apps with OpenTelemetry, centralise metrics/logs/traces, and build role-based dashboards plus SLO-driven alerts routed via PagerDuty, Opsgenie or Slack.

Every setup ships with runbooks per alert — so on-call knows what to do, not just that something is red.

What we ship

Metrics, logs, traces

OpenTelemetry-based instrumentation shipping to Datadog, Grafana Cloud or self-hosted Prometheus/Loki/Tempo.

SLO + burn-rate alerts

SLOs per service with burn-rate alerts — not just static thresholds.

On-call routing

PagerDuty, Opsgenie or Grafana OnCall with schedules, escalation and quiet hours.

Runbooks per alert

Every alert links to a runbook with triage steps — so on-call knows what to do.

Role-based dashboards

Product, ops, on-call and executive dashboards — each with the right density.

RUM + synthetic

Real-user monitoring and synthetic checks from multiple regions for uptime and UX.

How we're different

OpenTelemetry-first

Vendor-neutral instrumentation — you can switch Datadog / Grafana / New Relic without re-instrumenting.

SLO-driven alerts

Alerts fire on error-budget burn, not on 'CPU > 80%' — actionable, not noisy.

Runbook per alert

No mystery pages — every alert has triage steps and a clear owner.

Cost-aware

Log sampling, cardinality limits and metric roll-ups so observability doesn't out-cost the app.

Tech stack

OpenTelemetryDatadogGrafanaPrometheusLokiTempoPagerDutySentry

Frequently asked questions

Datadog, Grafana or Prometheus?

Depends on scale, budget and team. Datadog is fastest to value; Grafana + Prom/Loki/Tempo is cheaper at scale and vendor-neutral. We pick per project.

How do you avoid alert fatigue?

SLO-based alerting with burn-rate windows, dedupe and runbooks — no more '20 pages for one root cause'.

Do you set up on-call rotations?

Yes — PagerDuty, Opsgenie or Grafana OnCall with schedules, escalation, quiet hours and post-incident review templates.

Can you handle log volumes without blowing the budget?

Yes — sampling, tiered retention and cardinality control so logs stay useful and affordable.

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