Applications

Agentic Workflow

A structured pipeline where an LLM makes decisions at defined branch points, but the overall flow is deterministic.

Agentic workflows sit between rigid automation (if-this-then-that) and fully autonomous agents. The developer defines the steps and the branching logic; the LLM decides which branch to take, extracts information, or generates content at each step.

This pattern trades some flexibility for a large gain in reliability, cost predictability, and debuggability. Most 'AI agents' shipped in production today are actually agentic workflows.

LangGraph, Temporal, and the OpenAI Agents SDK are common orchestration layers. The key design choice is where to give the LLM freedom and where to constrain it.

Key points

  • Higher reliability than open-ended agents
  • Easier to price, monitor, and rate-limit
  • Well-suited to business processes with defined steps
  • Debuggability comes from making every LLM call inspectable

Common use cases

Invoice approval workflows
Support ticket triage and routing
Onboarding and KYC pipelines
Multi-step content production

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Related terms

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