Techniques

Retrieval-Augmented Generation (RAG)

A pattern that grounds LLM answers in your private documents by retrieving relevant snippets at query time.

RAG combines an LLM with a search system. When a user asks a question, the system first retrieves relevant chunks from a vector database, then passes those chunks to the LLM as context. The model answers using both its trained knowledge and the retrieved evidence.

This is the most common way enterprises deploy LLMs on proprietary data — policy manuals, contracts, support tickets, product catalogs — without expensive fine-tuning and without leaking data into a model's weights.

A production RAG stack has four moving parts: an embedding model, a vector store (Pinecone, Weaviate, pgvector), a retriever (often hybrid keyword + semantic), and an LLM for synthesis.

Key points

  • No model retraining required — you update the index instead
  • Citations can be surfaced back to the user for trust and auditability
  • Chunking strategy (size, overlap, metadata) drives answer quality more than model choice
  • Hybrid search (BM25 + vectors) beats pure semantic search in most enterprise cases

Common use cases

Internal knowledge assistants
Customer-facing FAQ and help chatbots
Legal contract Q&A
Healthcare clinical decision support

Frequently asked

Related terms

Applying Retrieval-Augmented Generation (RAG) in your business?

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