Custom AI chatbots trained on your data — web, WhatsApp, Slack and beyond.
We design and build AI chatbots that understand context, cite sources, and hand off gracefully to humans — deployed across web, WhatsApp, Slack, Teams and voice.
Generic chatbots frustrate customers. T7 Solution builds conversational agents grounded in your product docs, order systems, CRM and knowledge base — so answers are accurate, cited and actionable.
Our chatbots support 30+ languages, integrate with your existing help-desk (Zendesk, Freshdesk, HubSpot) and escalate to human agents with full context. We measure success on deflection rate, CSAT and revenue influenced — not chat volume.
Every bot ships with an admin console, prompt/version control, analytics and a feedback loop so quality improves week over week.
RAG over your docs, PDFs, websites and databases — with inline citations.
Web widget, WhatsApp Business, Slack, Microsoft Teams, Messenger and SMS.
Native support for English, Hindi, Gujarati, Spanish, Arabic and 25+ languages.
Bots that read orders, book meetings, create tickets and update CRM records.
Seamless escalation to live agents with full conversation and intent context.
Deflection rate, CSAT, unanswered-question mining and prompt A/B testing.
24/7 Tier-1 support that resolves 60–80% of tickets without a human.
Qualify inbound leads on your website and hand warm ones to sales in real time.
HR, IT and finance self-service for employees, integrated with your ITSM.
Product discovery, order status, returns and personalised recommendations.
Retail / E-commerce
The support team was buried under order-status, returns and store-locator questions across web, WhatsApp and Instagram — CSAT was slipping and hiring more agents wasn't sustainable.
T7 shipped a chatbot grounded in the product catalogue, order system and store locator, deployed on web + WhatsApp Business API + Instagram DM. The bot resolves order status, initiates returns within policy and hands off richer conversations to a human with full context.
Ticket deflection reached 72% within the first quarter, average first-response time dropped from 12 minutes to under 10 seconds, and CSAT for AI-handled conversations landed at 4.6/5.
"We stopped hiring for Tier-1 support last quarter. The bot handles the boring 70% and our humans handle the 30% that actually needs a human — which is exactly what we wanted."
Define intents, source content, integrations and success metrics.
Prototype with RAG, tools and channel connectors in 2–3 weeks.
Live pilot with a subset of users, feedback loop and prompt tuning.
Full rollout, analytics dashboard and continuous improvement.
Off-the-shelf bots handle FAQs. Ours integrate deeply with your systems, take actions, and are tuned to your voice and data — with far higher deflection.
Yes. We deploy on WhatsApp Business API with approved templates, media, buttons and multi-agent handoff.
Data stays in your cloud. We support on-prem LLMs, PII redaction, and compliance with GDPR, HIPAA and DPDP Act.
A production-ready chatbot typically launches in 4–6 weeks including integrations and QA.
Web widget, WhatsApp Business, Instagram DM, Messenger, Slack, Microsoft Teams, SMS and in-app. We can add proprietary channels through a webhook adapter.
Resolved-without-human ÷ total conversations, sampled and audited weekly. We publish CSAT, escalation reason and unanswered-question mining alongside so the number is trustworthy, not vanity.
Yes — creating tickets, updating deals, rescheduling shipments, issuing refunds within policy. Every action is allowlisted, audited and requires the correct auth scope.
Content sources are indexed on a schedule (or via webhook). A weekly eval run flags accuracy regressions before customers see them, and the review queue turns real conversations into new training examples.
We ship a style guide file — tone, forbidden phrases, escalation triggers, disclosure lines — that the prompt layer enforces on every response. It's version-controlled and reviewable by marketing.
Yes — Hindi, Gujarati, Marathi, Tamil, Telugu, Bengali, Kannada and more, including code-mixed Hinglish which off-the-shelf bots handle poorly.
Production-grade GPT, Claude, Gemini and open-source LLMs — grounded in your data.
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Use cases we ship it in, industries that buy it, insights behind it, and comparisons to reason through.
Deflect 60%+ of tier-1 tickets without hurting CSAT.
Qualify, score and book inbound leads in under 5 minutes, 24/7.
Draft first-pass underwriting notes with citations, in minutes.
AI for developers, brokers and property managers
Underwriting, claims and fraud AI
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Talk to a senior AI consultant from T7 about your industry, workflow, or product idea. Free, no commitment — reply within one business day.