T7 Solution builds two-way WhatsApp Business API and email integration into your CRM — with threaded conversations, approved templates, broadcasts and AI-drafted replies.
Sales and support conversations happen on WhatsApp and email — not inside the CRM. So the CRM has half the story, and every rep switches between five tabs.
We build unified inboxes inside your CRM: two-way WhatsApp Business API, IMAP/SMTP or Gmail/Outlook OAuth for email, all threaded per contact, all searchable, all with AI-drafted replies.
Broadcasts, template management, opt-in/opt-out, and rate-limit handling for WhatsApp Business API are handled end to end.
Two-way messaging, approved templates, media, interactive buttons and broadcast — with rate-limit and quality-rating handling.
Gmail, Outlook and IMAP/SMTP with threaded conversations, tracking, templates and shared inboxes.
Suggested replies using deal and history context — rep reviews, edits and sends in seconds.
WhatsApp and email broadcasts to segmented lists with per-segment templates and opt-out handling.
WhatsApp template library, submission and approval workflow — no more manual Meta portal work.
Per-message status, engagement scoring and bounce/opt-out routing back into the CRM.
We handle template approvals, quality rating, session-vs-template rules and opt-out compliance end to end.
One thread per contact across WhatsApp, email and SMS — not three disconnected inboxes.
Context-aware drafts in the rep's tone — supports Hindi, Gujarati, Arabic and English.
Opt-in tracking, opt-out honouring and DND-list respect built in — not an afterthought.
Production AI modules we drop into your whatsapp & email integration build.
Custom AI chatbots trained on your data — web, WhatsApp, Slack and beyond.
Human-sounding AI voice agents for inbound and outbound calls at scale.
AI-native automation that reads, decides and acts across your systems.
Production-grade GPT, Claude, Gemini and open-source LLMs — grounded in your data.
Yes — via Meta Cloud API or a BSP like Twilio/Gupshup based on volume and cost profile. No unofficial workarounds.
Yes — segmented broadcasts using approved templates with opt-out honouring and quality-rating protection.
Open and click tracking is supported with clear disclosure. We recommend disclosure-first tracking for trust.
Yes — as an inbox module over Salesforce, HubSpot, Zoho or a custom CRM.
Talk to a senior AI consultant from T7 about your industry, workflow, or product idea. Free, no commitment — reply within one business day.
Compare the other CRM modules or explore where CRM meets AI.
Capture, score and assign every lead — from every source, in real time
Cadences, reminders and tasks that reps actually complete
Every call, message, deal and doc — one timeline per customer
Deflect 60%+ of tier-1 tickets without hurting CSAT.
A copilot that drafts, researches and updates the CRM — so reps sell.